Privacy Policy

Last updated: June 4, 2026

1. Introduction

TokGeo ("we," "us," or "our"), located in Bosnia and Herzegovina, operates the TokGeo Switcher application and website at tokgeo.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

By using our Service, you consent to the data practices described in this policy.

2. Data We Collect

2.1 Account Data (provided by you)

Data	Purpose	Retention
Email address	Account creation, login, communication	Until account deletion
Password (hashed)	Authentication	Until account deletion
Full name (optional)	Account identification	Until account deletion

2.2 Payment Data

Data	Purpose	Retention
PayPal transaction ID	Payment verification, dispute resolution	7 years (legal requirement)
PayPal payer email	Payment verification, dispute resolution	7 years (legal requirement)
Purchase amount	Financial records	7 years (legal requirement)

We do NOT collect or store credit card numbers, bank account details, or PayPal passwords. All payment processing is handled by PayPal.

2.3 Device Data (collected automatically)

Data	Purpose	Retention
Android ID (device identifier)	License activation, device binding	Until account deletion
Device model	Technical support, compatibility	Until account deletion
Android version	Compatibility verification	Until account deletion
IP address	Security, fraud prevention, logging	12 months

2.4 Usage Data (collected automatically)

Data	Purpose	Retention
Login timestamps	Security monitoring, account activity	12 months
App check timestamps	License verification	12 months
Actions performed (login, download, etc.)	Activity logging, security	12 months

2.5 Newsletter Data (optional)

If you opt in to our newsletter during checkout, we collect your email address for the purpose of sending product updates and promotional offers. You can unsubscribe at any time by contacting us.

3. How We Use Your Data

We use your personal data for the following purposes:

Service delivery: Creating and managing your account, verifying your license, providing the application
Payment processing: Processing purchases, managing transactions, resolving disputes
Security: Preventing unauthorized access, detecting fraud, enforcing Terms of Service
Communication: Sending account-related emails (credentials, purchase confirmations)
Marketing: Sending newsletters and promotional offers (only with your consent)
Legal compliance: Meeting legal and regulatory obligations

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on the following legal bases:

Contract performance: Processing necessary to deliver the Service you purchased (Article 6(1)(b))
Legitimate interest: Security monitoring, fraud prevention, service improvement (Article 6(1)(f))
Consent: Marketing communications and newsletter (Article 6(1)(a))
Legal obligation: Financial record keeping (Article 6(1)(c))

5. Data Sharing

We do NOT sell, trade, or rent your personal data to third parties. We may share data only with:

PayPal: Payment processing (subject to PayPal's Privacy Policy)
Hosting provider: Our web hosting provider processes data on our behalf under a data processing agreement
Law enforcement: When required by law, court order, or governmental regulation

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

Passwords are hashed using bcrypt (never stored in plain text)
All connections are encrypted via HTTPS/SSL
Access to personal data is restricted to authorized personnel only
Regular security monitoring and logging

While we take reasonable precautions, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

Right of access: Request a copy of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your personal data ("right to be forgotten")
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request your data in a machine-readable format
Right to object: Object to processing based on legitimate interest
Right to withdraw consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Account Deletion

You may request deletion of your account and associated personal data by contacting us at [email protected]. Upon receiving your request, we will:

Delete your account and login credentials
Delete device activation records
Delete activity logs older than necessary
Retain payment transaction records for 7 years (legal requirement)

Please note that account deletion is irreversible and will permanently deactivate your license.

9. Cookies

Our website uses minimal cookies:

Session cookie: Required for login functionality (expires when you close the browser)
Affiliate cookie: Stores affiliate referral code for 30 days (if you arrived via an affiliate link)

We do not use tracking cookies, analytics cookies, or third-party advertising cookies.

10. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 18, we will delete it promptly.

11. International Data Transfers

Your data is stored on servers located in the European Union. If data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, contact us at:

Email: [email protected]
Website: tokgeo.com
Location: Bosnia and Herzegovina